We are looking for an enthusiastic Telesales Representative to contribute in generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships.
An effective telesales representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.
The goal is to help the company grow by bringing in customers and developing business.
Contact potential or existing customers to inform them about a product or service using scripts
Answer questions about products or the company
Ask questions to understand customer requirements and qualify leads
Direct prospects to the field sales team when needed
Enter and update customer information in the database
Take and process orders in an accurate manner
Handle grievances sometimes to preserve the company’s reputation
Go the “extra mile” to meet sales quota and facilitate future sales
Keep records of calls and sales and note useful information
Proven experience as telesales representative or other sales/customer service role
Proven track record of successfully meeting sales quota preferably over the phone
Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
Ability to learn about products and services and describe/explain them to prospects
Excellent knowledge of English and French
Excellent communication and interpersonal skills
Cool-tempered and able to handle rejection
Outstanding negotiation skills with the ability to resolve issues and address complaints
High school diploma; Bachelors in commerce/business/tech will be a plus
OYO is the fastest growing tech company in the hospitality industry worldwide. Our mission is very simple: helping guests find their perfect space across 80+ countries with 23000+ rooms and 46000+ holiday homes.
OYO Vacation Homes, one of the leading vacation rental companies in Europe, is active in all segments of our industry: from full-service providers Belvilla and DanCenter to the online marketplace Traum-Ferienwohnungen. Our aim is to create happiness and bright unforgettable memories for our guests, homeowners, and partners.
We are transforming the experience both for guests and owners to combine hospitality with cutting-edge technology.
- Brand Belvilla
- Location Netherlands
- Experience Entry Level
- Hours Full-time
The market leader in the Benelux is active throughout almost all of Europe and has over 35 years of experience.
Our employees in the Belvilla office in Eindhoven give everything they have to create happiness and bright unforgettable memories for our guests, homeowners and partners.