Belgium

Account Manager

For Belvilla’s Owner Success Team, we are looking for Account Managers. The team’s goal is manage
a portfolio of homes in a certain area and to support homeowners by developing sales across various
distribution channels and brands, while being there to resolve our owners’ questions and queries in
the best possible way to achieve more engagement and higher customer satisfaction which will lead
to churn prevention and high retention.

As Account Manager, you will play a fundamental role in achieving our ambitious growth objectives.
Growth of revenue for homeowners and Belvilla for specific countries, regions and/or a specific
group of homeowners. You will be responsible for the retention of (high) valuable Homeowners and
upgrading of low/mid performing homes. You will be in close contact with your homeowners via
different channels (e-mail, phone, video calls) and where needed (and if travel restrictions allow) will
make face to face visits in order to build loyalty. You will be responsible to improve the performance
for your portfolio of properties. You will take the necessary proactive actions, ensure the internal and
external follow-up and manage everything in the best interest of the company as well as our
homeowners.

Additional information

Main tasks and responsibilities

  • Ensure that existing homeowners increase their rental income using our internal levers and
    products
  • Upgrade contractual conditions with homeowners i.e. better pricing, more availability and
    maximum distribution in order to increase chance for bookings and increase revenu
  • Re-negotiate rental contracts and review existing contracts with holiday home owners
  • Track key data on our owners’ homes performance and proactively act upon
  • Tracking weekly, monthly and quarterly performance and sales metrics
  • Closely work together with the Homeowner Service team who handle all incoming daily
    requests
  • Work together with the Content team for the excellent presentation of the homes in terms
    of content & images on all networks
  • Evaluate, monitor and improve the quality and availability of the holiday homes
  • Maintain and build an excellent relationship with holiday home owners
  • Keep a fact-up on market trends, demand and developments to act accordingly

Company description

Belvilla by OYO is a leading brand of holiday homes belonging to OYO Vacation Homes. We are, one
of the leading vacation rental companies in Europe, and we are active in all segments of our industry: from full service providers Belvilla, DanCenter and TUI Ferienhaus to the online marketplace Traum-
Ferienwohnungen. Our aim is to create happiness and bright unforgettable memories for our guests, homeowners and partners.

  • Brand Belvilla by OYO
  • Location Belgium
  • Experience
  • Hours Fulltime
Apply now

Account Manager

Apply now

Thank you for sharing:

Interested?
Are you the business savvy and sales-oriented professional who will help in establishing Belvilla by
OYO as a key technology driven home network in the defined region, then please send your CV and
motivation (in English) to Ruben Wuarbanaran Ruben.Wuarbanaran@belvilla.com

About Belvilla by OYO

The market leader in the Benelux is active throughout almost all of Europe and has over 40 years of experience.

Account Manager

Belvilla by OYO